Frequently asked questions

FAQ's
How does the on-demand learning work?
It’s super flexible e-learning platform! Our courses are broken into bite-sized chunks, so no need for hours of commitment. You can learn at your own pace, whether you’re a night owl or an early bird. Just log in, choose your course, and start learning whenever it suits you. No need to worry about fitting it into your busy schedule – we’ve got you covered!
Who can enrol in the online courses?

Our online courses are open to everyone – from students and job seekers to professionals and lifelong learners. Whether you’re upskilling for work or learning for fun, we’ve got something for you. Upskilling with Microsoft has never been so easy.

What’s the format of your courses?

Each course dives into focused topics that get straight to the point, saving you time and boosting your productivity. They are broken into smaller chucks to help focus your efforts. We share knowledge and then get you practicing what you’ve learnt to help it stick!

Who are Easy learning with us?

Easy learning with us is your one-stop platform for online learning, offering a wide range of courses, including Microsoft Office training, Excel, Word, OneNote, Copilot, SharePoint, PowerPoint, OneDrive and more. We also help you improve your business skills, and personal development. Learn at your own pace, from anywhere in the world.

Do I need special software to take a course?
No special software needed! All you need is a device with internet access and access to Microsoft. For Microsoft Office courses, we recommend having access to Word, Excel, or PowerPoint to practice hands-on. So, grab your device and let’s get started – no fancy gadgets required!
How long do your online courses take to complete?

Our flexible e-learning model means you can learn at your own pace and take as little or as long as you like. Some courses take just 30 minutes and other a few hours. You’re in control of your learning journey.

Can I access courses on my mobile or tablet?

Absolutely! Our platform is fully mobile-optimised, so you can enjoy online learning on your phone, tablet, or laptop – anytime, anywhere.

What support is available if I need help?
You’re never on your own with us! Whether you’ve hit a tricky topic or just need a bit of guidance, our lovely support team is just an email or chat message away – always ready to help with a smile.

Plus, you’ve got the option to get access to our buzzing learning community, where you can swap tips, share wins, and connect with fellow learners. It’s like having a study group in your pocket – minus the awkward silences!

Are courses free or paid?

We offer a mix of free and paid Microsoft Office online courses. Keep an eye out for discounts and bundles!

Will I receive a certificate after completing a course?

Yes – most of our courses include a certificate of completion, which you can download and share. It’s a great way to showcase your new skills to employers or clients.

How do I start learning with Easy learning with us?

Getting started is easy! Visit our Stan Store choose a course that suits your goals. Whether it’s learning Microsoft Excel, Copilot prompting, Word tutorials, OneNote planning or any of the apps – and click enrol. Start learning today!

What makes Easy learning with us different from other online learning platforms?
Great question! We focus on practical, engaging learning that cuts out the waffle. We’re all about boosting your confidence and making learning fun. Plus, our team of ‘wuddies’ (work buddies) are passionate about sharing tips and tricks that make a real difference.
How do I pay for my products?

We offer a variety of convenient payment methods to suit your needs. You can pay using a credit card or debit card, and we also accept Apple Pay and Google Pay. This way, you can choose the option that works best for you. 😊

What is your refund policy?
Once you’ve purchased a course, it’s yours to keep, so we don’t offer refunds. We believe in the value of our content and are confident you’ll find it useful. If you have any questions or need assistance, we’re here to help! 😊
What do I do if I have a question or need help?

If you need assistance, simply email us at hello@easylearningwithus.com and one of the team will get in touch with you for a chat. We’re here to help!

Ready to start your learning journey?

Microsoft Windows

Featured Course

Help! I’m moving from macOS to Windows!

What you'll learn

Z

Windows basics:How to navigate the Windows interface and core functions.

Z

Snipping Tool:How to take and use screenshots with different snip types.

Z

Virtual desktops:How to create and manage multiple desktops.

Z

Keyboard shortcuts:How to use Windows key combinations to shortcut.

Z

Sticky Notes:How to create, format, and pin notes to stay organised.

Benefits you’ll get from this course

Z

Confident navigation:Helps you feel at home using the Windows interface.

Z

Productivity boost:Faster task completion with built-in tools and shortcuts.

Z

Smooth transition:Eases the move from macOS by focusing on familiar concepts.

Z

Better organisation:Lets you manage multiple desktops and notes.

Z

Quick access:Teaches you how to launch and switch between apps.

Join us to get started with Windows and unlock clever tricks to work faster, stay organised, and feel right at home!